As of Monday, Arizona utility companies cannot shut off customers’ power if they’re overdue on bills or have missed a payment as the state heads into a hot summer. The Arizona Corporation Commission (ACC) is reminding residents that utilities are barred from cutting off customers’ electricity under a summer moratorium, or suspending service if the National Weather Service predicts 95-degree temperatures.

Some APS customers are getting hit with higher-than-expected energy bills because of a billing error that goes back years. Cyndee Jago pays her APS bills on time via autopay, so she was surprised when the utility told her she owed more than $500 for electricity she used going back six years. “It’s deceptive,” she told On Your Side. “It doesn’t indicate that there was a problem on my account at all.”

Attorney General Kris Mayes has blocked state utility regulators from repealing renewable energy standards. The Arizona Corporation Commission says the AG’s action is illegal. When the Arizona Corporation Commission votes to enact a new rule, it gets sent to the Attorney General's Office for review. If the AG disapproves of a rule, it is sent back to the commission.